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Delivery & Returns

Shipping
We aim to dispatch all orders within 1 working day. If this is not possible we will notify you the same day.  Currently we are not able to post out orders on Sunday.

UK Mainland
Royal Mail First Class (signed for by the postman or delivery driver) £3.50 for orders up to £80

FREE for orders over £80, automatically applied at checkout

Please allow 3-5 working days for your parcel to be delivered.

Free Local Pick Up -  This service is now available. Pick-ups can be made during the current store opening hours of 10am - 4pm  everyday.

International delivery

Our standard delivery charge to EU countries is £7.50 via Royal Mail - Tracked and signed.

Royal Mail Estimated delivery to Europe 3 - 5 working days.

Shipping worldwide £15 (parcels up to 2kg) by Royal mail - Tracked and signed. 

Estimated delivery worldwide within 5 - 7 working days.

 

We aim to post within one working day. If this is not possible we will notify you the same day.

Europe and international orders dispatched via Royal Mail - Tracked and signed.

 

Returns

Should there be anything that you need to return we have a 14 day return policy from the date you received your order. 

Returned items must have all labels and tags intact and be in the condition as received.

 You can return your online orders to our store or post to:                                                                                     Betty McKenzie, 15 Market Street, Cleethorpes,  DN35 8LY    N.E.Lincolnshire.

We recommend signed for delivery if returning via post. 

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